Frequently Asked Questions

Everything you need to know about your Topo Designs order, gear, and repairs.

What is the MAP Guarantee?

The MAP Guarantee stands for Maintenance, Repairs, and Replacement. We build our gear to last, and if your bag or apparel fails due to a manufacturing defect, we will repair or replace it to keep it out of the landfill.

How long does shipping take?

Standard shipping typically takes 3 to 5 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their gear sooner for an upcoming adventure.

What is your return policy?

We accept returns of unworn, unwashed, and undamaged items with original tags within 30 days of purchase. Please note that items marked as 'Final Sale' are not eligible for return or exchange.

Can I track my order?

Yes, once your order ships, you will receive an email confirmation containing a tracking number. You can use this number on our carrier's website to monitor your package's journey.

How should I clean my Topo Designs bag?

We recommend spot cleaning with a damp cloth and mild soap. To preserve the integrity of the materials and hardware, do not machine wash or dry clean your packs.

Do you offer international shipping?

Yes, Topo Designs ships to many countries worldwide. Shipping rates and delivery times vary by location and are calculated during the checkout process.